What is Home Essentials?

Home Essentials is part of JD Williams and Company which has been around 1875. The main premise of Home Essentials is that they offer an extensive range of homeware for every room in your home, including furniture, appliances, kids’ furnishings and more.

Home Essentials are known for its high-quality products, which is achieved by cutting out the middleman and handpicking the best designers and manufacturer’s available.

This ensures its products offer complete satisfaction to customers of all ages, although they do appear to target first-time homeowners by offering everything they need for their new property.

Table of Contents

How Does Home Essentials' Credit Account Work?

Home Essentials offers its customers a personal credit account which offers a wide range of flexible payment options and also enables account holders to spread the cost of purchases over several months.

To apply for a Home Essentials credit account, you will need to fill out an application form which will involve providing some important details such as your name, address, date of birth and contact details.

If you are over 18 years old and a UK resident, you will be able to proceed and will then be subject to some affordability checks before being accepted, as you need to be able to prove that you will be trusted to make repayments on time.


If you are accepted, you can gain access to numerous benefits, however, you should also be aware of some downsides, especially if you miss any repayments, as this could result in you paying the interest charges.

What Products Do Home Essentials Offer in its Catalogue?

Home Essentials stocks an extensive range of products under the following categories:

Bedding

Home Essentials stocks over 1000 different types of bedding in various colours and designs. The most popular bedding sets include:

  • Supersoft Cuddle Fleece Duvet Set – from £14
  • Nova Stars Navy Brushed Cotton Fitted Sheet – from £10
  • Easy-Care Plain-Dye Extra Deep Fitted Sheet – from £6.30

Lighting

To brighten up your bedroom, you can choose from customer favourites such as:

  • Two Layer Table Lamp - £22
  • Copper Arc Floor Lamp - £39
  • 3 Band Fretwork Easy Fit Shade - £24

Bedroom Furniture

Home Essentials bedroom furniture is made with high-quality materials that are affordable and stylish. Some of the most popular options include:

  • Kingston Fabric Bedstead - £299
  • Darwen 3 Door 5 Drawer Mirrored Combi Wardrobe - £269
  • Silentnight Mirapocket Superior 2000 pocket Latex Pillowtop Mattress - £739

Furnishings

On the website, you will find a range of curtains, mirrors, wallpapers, wall art and more. Here are some of the best-selling items available:

  • Crushed Velvet Lined Eyelet Curtains – from £12.50
  • Arthouse Painted Wood Pink Grey Wallpaper - £9.60
  • Over Door Mirror - £25

Kid's Room

When decorating your kid’s room, it is essential that you choose child-friendly furnishing such as:

  • Bedlam Blue Star Duvet Set - £12
  • Harley Cabin Bed - £152
  • Fortnite Square Emotes Cushion - £12

Living Room

Home Essentials provides an array of Living room furnishings to match most décor styles, including:

  • Shimmer Shaggy Rug – from £22.50
  • Alicante Velvet Corner Group - £469
  • Warmlite 2kW Curved Contemporary Flame Effect Stove - £159.99

Kitchen and Dining

For a kitchen or dining room renovation, you can choose from a variety of furnishings at Home Essentials, such as:

  • Tower Linear White & Rose Gold 3 Piece Saucepan Set - £59.99
  • Estelle Circular Dining Table and 4 Anais Velvet Chairs - £399
  • Lowry LUCFZ50W Under Counter 50cm Wide Freestanding Freezer White - £129.99


Bathroom

At Home Essentials, you can purchase a range of bathroom products including bathroom linens, furniture and accessories. Here are some customer favourites:

  • Egyptian Cotton 600gsm Towel Anthracite – from £3
  • New England Storage Cabinet - £65
  • Glitz Toothbrush Tidy - £15

Appliances

Home Essentials stocks over 1700 appliances, including small and large appliances, as well as floor care and beauty electrical products. Some of Home Essential’s best-sellers include:

  • Slush Puppie Slushie Machine - £59.99
  • Tower E322N Tray Buffet Server and Hotplate - £24.99
  • BaByliss 2667U Curl Secret Automatic Hair Curl Styler - £74.99

Tech and Gaming

You can also find a wide range of tech and gaming products which are the perfect gift for tech lovers, such as:

  • Apple AirPods (2nd Gen 2019) - £139
  • Samsung UE55TU7100UXXU 55IN 4K LED Smart TV - £449.00
  • Switch Neon inc 2 Games and Travel Case - £399.99

Garden

To enhance the look of your garden, you should take a look at some of Home Essential’s best-selling garden products, including:

  • Landmann Kentucky Smoker Charcoal Barbecue - £209.99
  • Sorrento 6-Seater Reclining Set - £449
  • Forest Pressure Treated Pent Tall Garden Store - £159

Sports and Leisure

If you want to fit in more home workouts, Home Essentials offers a wide range of sports and products which can be enjoyed from the comfort of your own home. They also over various leisure items which will help you relax at home. These include:

  • Body Sculpture Tummy Action Rower - £13.99
  • Santa Paws Blanket & Reindeer Set - £29.99
  • Legex Gen2 Muscles and Blood Circulation Leg Exerciser - £59.99

Gifts

Home Essentials are also known for its extensive gift range which includes some of the following best-sellers:

  • Personalised Ladies Cuddle Fleece Robe - £22
  • Toblerone Bundle Bar Gift Set - £10
  • Prosecco Therapy Kit - £19

Toys and Nursery

You can also find a wide range of toys and nursery furnishings on Home Essentials website, including the following customer favourites:

  • LEGO Harry Potter Hogwarts Astronomy Tower - 75969 - £79.99
  • Star Wars The Mandalorian - The Child - £47.99
  • LOL Surprise OMG Remix 4-in-1 Plane Playset Transforms - 50 Surprises - £92.99

What Home Essentials Catalogue Deals Are Available?

You will find various deals on Home Essentials, including a 20% discount on your first order with a credit account.

Home Essentials also offer a wide range of deals at various times of the year, including Christmas and December deals, Black Friday deals and more which can help you save up to 70% off.

Benefits of Shopping at Home Essentials

Before signing up to credit account at Home Essentials, take a look at the following benefits to see if this online retailer is right for you.

Great Discounts

Home Essentials’ offer a wide range of discounts, including 20% off your first order. They also offer regular Home Essential voucher codes which enable you to take £10 off £100 all the way up to £30 off £300.

Extended Returns

Throughout the year, Home Essentials offer 28-day returns for any unwanted items. However, during the Christmas period, customers can benefit from a 60-day returns policy which is ideal if you buy any gifts, and they are unsuitable.

Free Standard Delivery

When purchasing anything over £60 from Home Essentials, you can benefit from free standard delivery with the Home Essentials promo code DEL60. Choosing standard delivery will mean your order will arrive between three to seven working days.

Disadvantages of Shopping at Home Essentials

Before purchasing any products from Home Essentials, you should also consider the following disadvantages:

Added Interest

With a Home Essentials credit account, you will be liable to pay interest on any outstanding balances or minimum payments.

Credit Checks

When applying for a credit account, you will be subject to affordability checks, so, if you have no credit or bad credit, then there is a chance that you may not be accepted.

What Payment Methods Do Home Essentials Accept?

Home Essentials accept a wide range of payments methods, including:

Direct Debit

One of the easiest ways to make a payment to a Home Essentials personal account is by setting up a direct debit. You can choose a set amount, minimum or full payment which will appear on each statement.

Credit/Debit Card

Another quick way to pay is by inputting your credit or debit card details into the automated payment service or giving your details over the phone. If you are paying with a credit card, you may be subject to a 1.5% handling charge.

Credit Payment Authority (CPA)

Home Essentials offers a text message payment service in the form of a CPA. This works by sending a secure payment link to your phone number.

After your first payment, you can choose to store the details which will allow payments to be taken every 28 days. If you do not want to store your details, a text will be sent every time you make a purchase.

Standing Order

There is also the option to set up a standing order. All you need to do is send a specific amount from your bank account to JD Williams using the company’s sort code and account number, along with your customer number as the reference.

Can I Open an Home Essentials Account with Bad Credit?

Home Essentials conducts affordability and credit checks to ensure personal account customers are able to make repayments on time.


This may be an issue if you have bad credit, as your credit score may reflect that you are on unreliable, which could result in a declined application.

How Does Home Essentials' Delivery and Return Policies Work?

During the purchase process, you will be asked about your preferred delivery option. You can opt for standard delivery which costs £3.50 or is free for orders over £60.

With this option, your package will be delivered between three and seven working days, although larger items may take longer.

Home Essentials also offer its fastest delivery option which costs £4.50 and applies to any orders place before 11 pm Sunday to Friday and before 10 pm on a Saturday.

You can also choose to click and collect, which enables customers to pick up their items from a nearby myHermes ParcelShop as long the cost is over £40.

If you are unhappy with any items purchased at Home Essentials, then you have the option to return them as long as they are received in the same condition they arrived in.

To return an item, you will find a Hermes return label included in your delivery which should be stuck on the front of the packaging. You can then schedule a courier collection, take the package to a ParcelShop, or drop it off at nearby Hermes locker.

If a label is not included in the package, you may need to print it off or visit a local convenience and have them print it off you.

There is also the option to return it via the Post Office; however, you will need to print off a Post Office label from the Home Essentials’ website by selecting ‘arrange a return’.

You can also use the ASDA ‘toyou’ service by printing off the appropriate label, sticking it on and dropping off at your local closest store.

The overall returns process should take up to fourteen days before a refund can be issued. You will also have the advantage of a 28-day return, so if an item becomes faulty or damaged, then you may be able to return it within this time.

Conclusion

We hope this article provided you will all the information you need regarding the shopping experience at Home Essentials. You should now take a look for yourself to see if it is the right shop with you, while also deciding if a personal credit account is a good investment.

FAQs

Q: Can Home Essentials send me a catalogue?

A: You can request a mail-order catalogue from Home Essentials on the website or over the phone. You can also browse the same products online on its website or app.

Q: Do Home Essentials offer gift vouchers?

A: No, Home Essentials do not provide gift vouchers; however, they do offer a wide range of Home Essentials voucher code offers and deals on its products which are perfect for every occasion.

Q: Which company will deliver my Home Essentials Purchases?

A: Home Essentials uses Hermes, Royal Mail, ArrowXL as primary couriers.

Q: What Online Services do Home Essentials Offer?

A: Home Essentials offer a wide range of products which can be purchased online. You can also track your order and request a courier collection for any returns. For payments, you can set up a direct debit online, and you can also check all of your transactions.

Q: How Do I Download the Home Essentials App?

A: You can download the Home Essentials App on the Android, Google Play or Apple Store.

Sources

  1. https://www.homeessentials.co.uk/shop/page/About-Us-Home/show.action?